Shipping policy

Shipping Policy

Order processing
Orders are typically prepared within 1–3 business days. Processing time is separate from transit time. Orders are not shipped on weekends or holidays.

Shipping rates and delivery estimates
Standard shipping within the United States is $6.99, with free standard shipping on orders of $60 or more. The estimated transit time for standard shipping is 3–5 business days after the order ships. Actual delivery times may vary due to carrier delays, weather, or other circumstances outside our control.

Order tracking
When tracking is available, we’ll send tracking details to the email address provided at checkout. Please allow some time for tracking to update after your order ships.

Shipping address
Please check your shipping address carefully before placing your order. Contact us as soon as possible at [your contact email] if you notice an error. We can’t guarantee address changes after an order has been processed.

Shipping issues
If your package appears lost, arrives damaged, or has a delivery issue, contact us at thescentexhibit@gmail.com] with your order number so we can look into it.

Fragrance shipping restrictions
Fragrance shipments may be subject to carrier and destination restrictions. We ship only to destinations and by methods available at checkout.